Happy Holidays from the TCHO team!
Please allow a little extra fulfillment time on orders placed in November and the beginning of December. Due to high order volumes for the Black Friday/Cyber Monday weekend and extended sale periods, orders may take 3-4 business days to be shipped out.
Holiday Shipping Schedule:
To get your order in time for the holidays, please use the below Holiday Shipping Calendar:
| Shipping Method: | For West Coast Orders: | For Mid-West Orders: | For East Coast/South Orders | |
| Receive by Hannukah (12/10) | Ground | Friday 12/4 | Monday 11/30 | Monday 11/30 |
| Expedited | N/A | Friday 12/4 | Friday 12/4 | |
| Receive by Christmas Eve (12/24) | Ground | Friday 12/18 | Monday 12/14 | Monday 12/14 |
| Expedited | N/A | Friday 12/18 | Friday 12/18 |
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Please allow 2 business days to process and ship your order. All orders typically ship between Monday and Wednesday.
Free Shipping: Order subtotal must be $50 or more after any discounts have been applied to qualify.
Shipping Schedule:
| Orders placed by 2:30pm PST: | Ship no later than: |
| Monday | Wednesday |
| Tuesday |
Thursday for Northern California Monday for the rest of the US |
| Wednesday | Monday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Tuesday |
| Sunday |
Tuesday |
Read our full Shipping Policy + Shipping FAQs here.
Returns:
Unfortunately, we do not accept returns at this time. Please, contact orders@tcho.com with any further questions regarding returns.