ATTENTION:
Need gifts for Valentine's Day?  Order by the below dates to ensure your chocolate arrives before February 14th!
Order by 12:00pm PST on:
Standard Shipping
East Coast: Friday, 2/1
Midwest: Monday, 2/4
West Coast: Wednesday, 2/6
Expedited Shipping
Total US: Monday, 2/8

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Letting chocolate melt over your tongue is the one of the best parts of eating chocolate. Opening a box of already melted chocolate, not quite as fun.

We are committed to delivering the best chocolate experience possible. In order to deliver your chocolate in perfect condition, we reserve the right to hold your order if temperatures pose a risk of damage. 


Shipping Methods

We offer 2 different types of shipping:

Standard Ground $12.99
Expedited (2-3 day transit time) $19.99

Please allow 2 business days to process and ship your order. All orders typically ship between Monday and Wednesday. During warmer months, we do not ship chocolate over the weekend due to unpredictable temperatures.

During warm months where high temperatures can be unpredictable, we may require that you choose Expedited shipping to ensure that your chocolate arrives in the same condition that it left our factory.

Warm Weather Shipping Schedule

Typically in effect March/April through October/November

Orders placed by 12:00pm PST: Ship no later than:
Monday Wednesday
Tuesday

Thursday for Southern California

Monday for the rest of the US

Wednesday Monday
Thursday Monday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday


Why can’t I have product shipped over the weekend?  Many parcel carriers do not move product over the weekend and we cannot guarantee that your chocolate is under temperature-controlled conditions. We want to ensure you receive your order in the same delicious condition that it leaves our factory. We’ll hold your order if temperatures across the country are too warm to safely ship your chocolate. This means that we do not allow product to be in transit over the weekend for most of the year.

Why do you require a signature to deliver my order?  We require a signature to keep your order secure and in the best condition possible.  However, if you would like to waive the signature requirement, you can file a signature release with FedEx.  Please note that if you waive the signature requirement, TCHO will not be liable for any stolen or damaged product.

I need my order ASAP, can I order with overnight shipping?  Please contact us at orders@tcho.com for more information.

Can I ship to a P.O. Box or an APO/FPO?  We do not currently ship to P.O. boxes, APO’s or FPO’s.

Contact orders@tcho.com with any questions.